1. Introduction
Xuvian Ventures (“we,” “our,” or “us”) is committed to protecting the privacy and security of your personal and business information. This Privacy Policy outlines our practices for collecting, using, maintaining, and disclosing information collected from our clients and users. By engaging with our services, you acknowledge and agree to the practices described in this policy.
2. Information We Collect
2.1 Personal Information
In the course of our business relationship, we collect various types of personal information necessary to provide our services effectively. This includes your name and contact details, professional background, and experience. We also collect business-related personal information such as government-issued identification and financial records when required for due diligence and compliance purposes.
2.2 Business Information
Our services require comprehensive understanding of your business operations. We collect detailed business information including company financial statements, business plans, strategic documents, and operational metrics. This extends to information about your company’s intellectual property, corporate structure, ownership details, and key performance indicators. We maintain records of all corporate documentation provided to us during the course of our engagement.
2.3 Technical Information
When you interact with our digital platforms, we automatically collect certain technical information. This includes your IP address, details about your device and browser, and information about how you use our services. We track access times, pages visited, and usage patterns to improve our service delivery and user experience.
3. How We Use Your Information
3.1 Core Business Purposes
The primary purpose of collecting your information is to provide our consulting and venture readiness services effectively. We use your information to evaluate business potential, analyze market opportunities, and facilitate investor matchmaking. Your information enables us to conduct thorough due diligence, generate comprehensive analysis reports, and monitor your progress throughout our engagement. We maintain ongoing communication with relevant stakeholders based on this information.
3.2 Operational Purposes
Your information is essential for our day-to-day operations. We use it to process payments, manage billing, and maintain accurate records of our engagement. This information helps us improve our services through detailed analysis of performance and outcomes. We also use this information to comply with our legal and regulatory obligations, including maintaining required business records and fulfilling our reporting requirements.
3.3 Marketing Purposes
With your explicit consent, we use information about our engagement to create marketing materials that showcase our expertise and success stories. This includes developing case studies, sharing portfolio statistics, and documenting transformation journeys. We ensure that any sensitive or confidential information is appropriately anonymized or aggregated before use in marketing materials.
4. Information Sharing and Disclosure
4.1 Sharing with Investors
When authorized by you, we share relevant information with potential investors and investment partners. This includes sharing business plans, financial statements, and other materials necessary for investment evaluation. We carefully control this process to ensure that only appropriate information is shared with properly vetted parties who have signed necessary confidentiality agreements.
4.2 Service Providers
We engage various service providers to support our operations. These providers may have access to your information only to the extent necessary to perform their functions. All service providers are bound by strict confidentiality obligations and are prohibited from using your information for any other purpose. This includes technology providers, payment processors, analytics services, and professional advisors.
4.3 Legal Requirements
There may be circumstances where we are legally required to disclose your information. This includes responding to court orders, legal processes, or government requests. We may also disclose information to protect our rights, prevent fraud, or address security concerns. In all such cases, we ensure that disclosures are limited to what is legally required or necessary.
5. Data Security
We implement comprehensive security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Our security infrastructure includes industry-standard encryption, robust access controls, and regular security assessments. We maintain detailed incident response protocols and provide regular security training to our employees. All data is backed up regularly, and we maintain business continuity plans to ensure service reliability.
6. Your Rights and Choices
You have significant rights regarding your personal information. You may request access to your information, correct any inaccuracies, or obtain a copy of your data. We respect your right to know how your information is being used and shared. Subject to legal requirements, you may request deletion of your personal information. You can also manage your communication preferences, including opting out of marketing communications while maintaining essential service-related notifications.
7. International Data Transfers
While we primarily store data in India, our operations may require international data transfers. We ensure compliance with applicable data protection laws when transferring information across borders. We implement appropriate safeguards through data protection agreements with our international partners and service providers.
8. Children’s Privacy
Our services are not directed to individuals under 18 years of age, and we do not knowingly collect or process information from minors. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete such information promptly.
9. Updates to Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes via email or through our website. Your continued use of our services after such notifications constitutes acceptance of the updated policy. We maintain archives of previous versions for reference.
10. Contact Information
For any privacy-related inquiries or concerns, please contact our us at amiysriv@xuvian.com.
11. Complaints and Disputes
We take privacy concerns seriously and maintain a formal process for handling complaints. All privacy-related complaints are promptly investigated through our internal review process. We will communicate the resolution timeline and keep you informed of progress. If necessary, you may escalate concerns to relevant data protection authorities.
12. Governing Law
This Privacy Policy is governed by the laws of India and subject to the exclusive jurisdiction of courts in Bengaluru, India. Any disputes arising from or relating to this policy will be resolved according to Indian law.